Elevator Pitch Course: Convincin at the Moment

• Convincing the interlocutor in a few minutes
• Conceive content strategically and prioritize
• Build the flow and rhythm of the presentation
• Reinforce strong points and minimize weak points
• Adapt the speech
• Distinguish the interlocutor's priority
• Preview the processes in advance
• Ask the right questions and anticipate situations
• Eliminate stage fright
• Manage your voice, body and emotions properly
• Manage to adapt to space and unforeseen events

The Elevator Pitch course to convince at the moment lasts 20 hours , divided into the following 4 main points:

- The Pre: Being prepared is everything

• What is the most important?
• Less is more
• The Goal and the "brand promise"
• The best and worst that can happen
• Current situation and desired situation
• Empathy and resonance
• The priorities
• Speech acts
• The content

- The During: The exhibition, the moment of truth

• Stage fright. Managing fear and vulnerability
• What am I at the time of presentation? My nature Vs my goal: strengths and weaknesses
• Context and confidence: Voice, Body, Emotion
• The state of mind
• The 5 minutes before the presentation
• Time, space, resources
• Management of contingencies

- El Post: Analysis and evaluation

• How have I made my interlocutors feel?
• Analysis of the best and worst moments: what has worked, what has been missing and what has been left over
• Feedback

- The practice

The three keys

• Presentation of students' projects to the camera
• Viewing, self-analysis, teacher analysis and common analysis
• Step back through the camera: repeat the pitch

* The syllabus of the courses can be adapted to the needs of the company in case of enrollment of more than 10 students per course.

• Executives of startups, corporations, SMEs and agencies
• PhD students and professors
• And in general, to anyone who needs to convince others in a short period of time

The formative dynamics, for companies that enroll more than 10 students, part of a previous study, in which those areas that require greater reinforcement are analyzed. The previous analysis allows us to use real cases of the client company in the training action.

Aimed at individuals and companies, eAlicia University is a platform to study specific content online, related to customer service in all its areas, such as customer management through different channels, management and supervisory leadership of a Contact Center or the personal development skills and professional effectiveness necessary to occupy a prominent position in the sector.

The main objective is to provide quality on a professional elearning training that allows anyone to specialize in the different topics related to customer service.

eAlicia University is an elearning platform, practical and very simple to use. The courses can be followed from any device during the contracted period.

After receiving the access codes by email, you will be able to connect to the platform and enjoy the specific contracted content.

You will have access to the necessary functionalities to carry out the course (or courses) to which you are enrolled.

It is not necessary to have a high computer level to take the course. Each course is structured in different topics, where you will find the training content and the relevant assessment tests.

In addition, you will have access to your notes and the file with the history of all the courses.

The list of enrolled courses will appear on the screen, as well as a brief explanation and the progress status of each one.

Companies that contract eAlicia University will have added customization options.

In order to receive the access codes for the enrolled courses, it will be necessary a previous payment.

The forms of payment that we have available are credit or debit cards (Visa, Mastercard and Maestro) or through your UnionPay card. And just by giving us your email we will activate the possibility of paying by bank transfer or deposit account

The payments are totally safe. Your bank details are transmitted directly to the banks' collection platforms, without eAliciaUniversity or third parties accessing sensitive information at any time.

Every time you enter the shopping cart, you access in a secure page to guarantee the confidentiality of all data and forms of payment. This process may take a few seconds.

All prices have VAT included.

For companies that wish to purchase more than 10 courses or extend the access time to the platform, they can consult the discounts in the shopping cart.

The data for issuing invoices must be completed on the form that appears after accepting the shopping cart.

Companies will be able to access other payment methods if they are already customers, through the email info@ealiciauniversity.com

• Online content of the contracted course/s
• Content developed by professionals in the sector in Spain
• Content entirely in Spanish
• Minimum period to study: 2 months
• Access allowed from any device connected to the internet
• Access allowed 365 days 24 hours
• Personalized access codes for each user or student
• Access codes for tutor, in case of being a company
• It allows to visualize the progress of the students in the enrolled courses (connection time, last connection...)
• Knowledge assessment tests
• Personalization options for companies
• Online support
• Accrediting diploma

The beginning of the Training Action for all participants will depend on the type of training contracted.

The sending of the access credentials will be:

- For eLearning training : from five working days after hiring (without FUNDAE Management).

- In case of 100% Bonus eLearning training (Exclusive training for companies) - 12 days before the beginning of the course (for Companies with a Committee at least 15 days in advance, according to the legislation).

The FUNDAE Bonus Management is included in the price.