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The Company that owns this website is


Company Name: Call Center Consulting, SL (hereinafter, "C3")

Commercial Name: eAlicia University

Registered Office: C / Comte d'Urgell 240-250, 08036 Barcelona - Spain

NIF: B-63340038

Telephone: +34 902226236


Registration data: registered in the Mercantile Registry of Barcelona, ​​volume 36154 general, folio 166 page no. 278949 1st entry

Domain name:





Access and / or use of this portal attributes the condition of User.


The User in the navigation process or using the tools and services offered by C3 is accepting compliance with the Legal Conditions of Service and the Privacy Policy.


The User agrees to make proper use of the content and services that C3 offers through its website and, for example, but not limited to, not to use them to (i) engage in illegal activities or activities contrary to good faith and order. public; (ii) cause damage to the physical and logical systems of C3 or Users; (iii) try to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages or registration data.


In cases where the User must access a service through a registration process, they will be responsible for providing true and lawful information. As a consequence of this registration, the User may be provided with a password for which they will be responsible, committing to make diligent and confidential use of it.





C3 by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, trademarks, images, sound, audio, video, or texts; logos, color combinations, structure and design, selection of materials used, computer programs necessary for their operation, access and use, etc.).


By virtue of the provisions of the national, European and international regulations on intellectual property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website are expressly prohibited. and specifically to the content prepared by C3, for commercial purposes, in any medium and by any technical means, without the prior and express authorization of C3.


The User agrees to respect the intellectual and industrial property rights owned by C3. You can view the elements of the different websites and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the C3 page.





  • Terms and Conditions of Online Sale

These general conditions of sale constitute a single contractual document and contain all the contractual relationships between the parties.
The published images do not imply any obligation attached to this contract. No liability will be incurred in the event of an error related to it.


  • Availability and force majeure

Neither party will be responsible for the total or partial breach of its obligations under this contract, if this breach is caused by an act constituting force majeure. Force majeure cases will be considered those that meet the criteria established by the jurisprudence of the 2nd Civil Chamber of the Supreme Court. The Party that invokes a case constituting force majeure must notify the other Party of the same within five working days following the day on which said act occurred or on which the threat thereof was manifested. The Parties agree that they must agree as soon as possible to determine the set of order execution procedures when they are faced with a case of force majeure.


  • Partial nullity

If one or more of the provisions of these general conditions of sale were declared null or void by virtue of a law, a regulation or a final decision of a judicial body, the other provisions will continue to maintain full force and legal effects.


  • Pay price

The prices of the courses are indicated in euros and do not include the VAT applicable on the day of the order. The price invoiced to the buyer is that indicated in the order confirmation sent by e-mail by C3.


  • Price changes

C3 reserves the right, which the user accepts, to modify their prices at any time, although the courses will be billed taking into account the rates in force at the time of registration of the order, although subject to their availability.


  • Way to pay

Payments will be made online. The user will enter the data requested in the secure banking platform. Said data will not be stored in any case in C3. The banking platform will inform C3 of the validity of the purchase. Only in the event that the sale is fully confirmed, C3 will consider the purchase completed and provide the necessary access to the platform. C3 does not know the reasons for the refusal of the banking platform.

Types of payment supported on the website:


· Wire transfer

Online payment by credit or debit card through the payment gateway



The maximum delivery time for access is 7 working days.

In case of delay in access, the client must inform the eAlicia University customer service department as soon as possible, by e-mail addressed to After that, C3 will contact the client to indicate the date of access.


  • Enrollment in courses

For any incident in the enrollment in courses through the Web, the User must contact customer service, or by phone +34 902226236.


  • Withdrawal

In Online or distance courses, the User will not have the right to any refund once the course has started. If they have been contracted through the web, the contract may be withdrawn for 14 calendar days from the conclusion of the contract. In Online and distance courses, once the course has started, there is no right of withdrawal.


  • Client consent

It will be understood that the student-client accepts the conditions established by checking the box 'I accept the conditions of sale' and clicking on the 'Buy' button.

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